Shipping & Returns

COVID-19 SHIPPING INFORMATION UPDATE

At present we are still shipping with little to no delays.

Standard Delivery takes 5 – 7 days on the Republic of Ireland.

For enquiries about deliveries please call +353 (01) 410 6700. 

All deliveries will be made during normal working hours from Monday to Friday. We do not deliver on weekends or Bank Holidays.

If after 7 business days your order has not been delivered please contact

info@covid-19aware.ie

and we will look to resolve the issue as quickly as possible.

Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

 

Shipping within Republic of Ireland & Northern Ireland: 

We charge a standard shipping rate of €8.00 on orders under €70.00. Orders over €70.00 will be FREE Delivery.

Shipping to the UK:

  • We charge a standard shipping rate of €11.10 (~£10.00) on orders under €70.00 . Orders over €70.00 will be FREE Delivery.

     

    Location
    Estimated Shipping Time
    Ireland & NI
    5-7 days
    Rest of UK
    7-9 days
    Europe
    7-9 days

     

    Returns

    You may return the product(s) within 7 days even without giving us a reason at your cost, as long as your package and ordered items are unused, unopened and in the same condition as received.

    You should check all products you receive against your order. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply you must inform us (by post, phone or e-mail only) within the seven day period. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied. 

    The Covid19 Aware Team are happy to assist you with any questions you may have. For more information you can email us on
    info@covid-19aware.ie